Vector Security, which offers a full range of residential, commercial and national account products and services, employs more than 1,700 people and recorded more than $360 million in revenues during 2019. Headquartered in Warrendale, Pa., with 58 total locations, Vector Security is a sister company of The Philadelphia Contributionship (acquired by the 268-year-old insurer in 1982), and both are wholly-owned by TPC Holdings Inc. Our customer value proposition reinforces, to all employees, our dedication to our customers’ security goals and objectives.”
Our tagline reinforces this commitment through ‘intelligent security tailored for you.’ We consistently focus on improving our customer service standards by building trust, gaining loyalty and receiving feedback. “Vector Security is focused on the needs of the customer,” says Vice President, Marketing Art Miller. That deal nearly doubled Vector Security’s branches, added a third central station, expanded its monitored subscriber base to almost 400,000 and lifted RMR to nearly $20 million. The firm closed one of the flashiest transactions of the year by acquiring Nashville, Tenn.-based ADS Security. Never content to rest on its lofty laurels, during 2019 Vector Security continued to innovate its business and effect positive industry change and advancement. This article is the result of Vector Security being named the 2020 SSI Large Installer of the Year, but it could just as easily be a decade or even lifetime recognition.Īfter all, among its many other accomplishments, the company also received this honor in 2016, was the first to nab two Police Dispatch Quality Awards and both President and CEO Pam Petrow and her predecessor (John Murphy) were inducted into the SSI Industry Hall of Fame.
Like the greatest scientists, entrepreneurs, filmmakers, architects, musicians, authors, athletes and teams, the company is continuously observing, analyzing, strategizing, evolving, pushing, pivoting and seeking to grow.Īll the while it is driven by an obsession for excellence in every facet of what it means to be an elite security systems and services provider. Vector Security is a classic overachiever.
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